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IndiGo flight crisis: The cancellation of several IndiGo flights in major cities like Delhi, Hyderabad, and Bengaluru caused widespread chaos and commotion at airports. Distressed passengers shared their experiences on social media, with many videos showing arguments and anger with ground staff. Amidst this situation, actor Sonu Sood and comedian Vir Das have appealed to people not to vent their anger on the employees who are merely performing their duties.
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Sonu Sood made this appeal to the passengers
Sonu Sood also shared a video message on social media, urging passengers to be patient and reminding them that ground staff are helpless in such situations. Sharing the video, he wrote, "Flight delays are frustrating, but remember the faces trying to fix them. Please be nice and courteous to the IndiGo staff; they too are bearing the brunt of cancellations. Let's support them."
Sonu Sood asked passengers to remain calm
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Sonu Sood further said in his video, "My family was one of the thousands who faced delays and long waits at the airport. They had to wait for over 4-5 hours for their flight. I know that many meetings were cancelled and many people could not attend important events. Everyone is sad and frustrated. But put yourself in the shoes of the ground staff. They are helpless and only communicate the messages they receive. So why react to them? It is our responsibility to support them during this difficult time and not react just because they are helpless. As responsible citizens, it is very important that we do not react to them because they are helpless and have no answers. Please try to remain calm. Control your anger and respect them."
Vir Das requested the ground staff not to vent their anger on him.
Meanwhile, Vir Das, on account X, appealed to passengers not to vent their anger on ground staff. He wrote in the post, "What would be okay? The entire senior management of IndiGo should be standing in shifts at the airport. From the CEO to the VP and so on. The decision makers. Instead of the frightened junior employees with no power, the cabin crew and ground staff, who have to deal with the yelling and screaming."
More than 1,000 flights were cancelled (IndiGo flight cancellations)
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IndiGo has been grappling with what the airline calls an "operational crisis" in major cities like Delhi, Hyderabad, and Bengaluru for the past few days, with over 1,000 flights cancelled in a single day on Friday. India's largest airline blamed the crisis on "unforeseen operational challenges," as well as minor technical glitches, winter schedule changes, and the weather. The airline apologized for the inconvenience caused to passengers in a social media post.
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Rahul Vaidya had to buy tickets worth Rs 4.2 lakh after his Indigo flight was cancelled
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Singer Rahul Vaidya was among the many passengers who were scheduled to fly from Goa to Mumbai and then to Kolkata for a show. Rahul Vaidya described his experience on Instagram Story, calling the ordeal "one of the worst days of flying." Sharing a selfie, he said he still has "no idea" how he will reach his performance that evening. He wrote, "These boarding passes cost Rs 4.20 lakh just for Bombay, and this is the most expensive domestic travel I have ever done. Now the flight from Mumbai to Kolkata will be separate."
Airfares hiked due to IndiGo flight cancellations
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IndiGo's major operational crisis completely disrupted air travel across the country on Friday. The impact of this crisis was so severe that domestic airfares suddenly skyrocketed, while international travel prices suddenly plummeted. Many airlines increased their flight fares by five to ten times, causing widespread anger and panic among passengers.
Domestic fare hike
Delhi-Goa: Rs 50,000 to Rs 61,000
Delhi-Udaipur: Rs 81,000
Delhi-Bengaluru: Rs 61,000
Delhi-Chennai: Rs 41,000
Delhi-Mumbai: Rs 35,000 to Rs 69,000
International flights become cheaper
Delhi-Abu Dhabi: Rs 31,000 to Rs 69,000
Delhi-Paro: Rs 42,000
Delhi-London: Rs 25,000 to Rs 40,000
Delhi-Singapore: Rs 53,000 to Rs 64,000
Delhi-Bali: Rs 31,000
Frequently Asked Questions (FAQ)
Q1. Why did Sonu Sood and Vir Das make this appeal?
Following the cancellation of IndiGo flights, a dispute between passengers and ground staff escalated, leading both airlines to appeal to people to treat the staff with respect.
Q2. What exactly did they say?
He said that the ground staff is just doing their job and they are also stressed due to the current situation, hence it is wrong to vent anger on them.
Q3. Where did this situation occur?
Flight cancellations at Delhi, Hyderabad and Bengaluru airports created chaos and several videos went viral on social media.
Q4. Why were the passengers upset?
Due to frequent flight cancellations and lack of information, passengers were seen angrily arguing with the ground staff.
Q5. Has the airline issued any statement on this situation?
There is no official response from the airline as per the information available in this FAQ.
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